Meet Our Doctors

Jeanette Schacher, DVM

Jeanette Schacher, DVM

Veterinarian

Dr. Schacher moved to the Hampton Roads area in 2010. She was born in Long Island, New York and received her Bachelor’s Degree in upstate NY at SUNY New Paltz. She traveled all the way from the Big Apple to the Little Apple- Manhattan Kansas, where she received her DVM at Kansas State University. After veterinary school, Dr. Schacher did a 1-year rotating internship at South Paws Emergency Referral Hospital in Northern Virginia. She has worked in small animal day practice for the last 5 years and is currently working at a local emergency hospital in Virginia Beach.

Dr. Schacher has a 2.5 year old english bulldog named Rambo. She also has one younger brother, Michael, who has just started veterinary school in Missouri. Preserving the relationship between pets and their parents is very important to Dr. Schacher. She tries to support pet parents through the difficult decisions that need to made throughout a pets life. When Dr. Schacher isn’t working, she enjoys outdoor activities, especially taking Rambo on adventures to the park and the beach.

Heather Andrews, DVM

Heather Andrews, DVM

Veterinarian

Dr. Normandt is from Worcester, MA, where she decided in kindergarten to become a veterinarian and never wavered in her goal. She received her B.S. in biology from the University of North Carolina at Wilmington. She went on to graduate from Ross University School of Veterinary Medicine in 2009. After living three years in the beautiful Caribbean, she was fortunate enough to spend one year undertaking clinical studies at Texas A&M University. Her professional interests include internal medicine, dermatology, dentistry and exotic medicine. Outside of veterinary medicine, she enjoys New England Patriots football, surfing, travel and animal rescue work. She shares her time with her rescue pit bulls and a Westie named Brady.

Barbara Bell, DVM

Barbara Bell, DVM

Veterinarian

Dr. Bell is originally from Southern Maryland. She received her B S in biology from Towson University in Baltimore in 1995. She went on to receive her DVM from Virginia Tech in 2002. Dr. Bell practiced at a small animal hospital on the Eastern Shore for 11 years before moving to Va Beach in June 2015. She currently works at a busy small animal practice in Virginia Beach and Chesapeake and has a special interest in small animal medicine. She spends her spare time with a rescue named Sam and her happy lab named Elli.

Tyler Carmack, DVM, CVA

Tyler Carmack, DVM, CVA

Veterinarian, Medical Director

While working in emergency medicine, Dr. Tyler Carmack witnessed many pet owners struggling with difficult decisions regarding their beloved pet’s end-of-life care. These medical decisions are very personal, emotional, and confusing for pet owners and their families. When returning to Virginia Beach in 2011, Dr. Carmack formed Hampton Roads Veterinary Hospice to offer a more compassionate and personalized service to assist pet owners throughout the end-of-life process and to provide ongoing support after the loss of a loved one. She also founded the Hampton Roads Pet Loss Support Group in January of 2012 to be able to provide a safe, supportive network for those individuals and families requiring additional support as they grieve for their lost friend.

Dr. Tyler Carmack grew up in Virginia Beach and attended Frank W. Cox High School. She received her Bachelor’s Degree in Zoology from N.C. State University and is a graduate of N.C. State’s College of Veterinary Medicine. After graduation from veterinary school, she completed an internship in small animal medicine and surgery at Friendship Hospital for Animals in Washington, DC and an ophthalmology internship in New York. She has also worked as an emergency clinician at Palm Beach Veterinary Specialists in West Palm Beach.

Outside of work, Dr. Carmack enjoys sailing, paddle boarding, reading, and spending time with her family. She is an active member of the Junior League of Norfolk-Virginia Beach, a group of professional women committed to giving back to the community through a variety of local services events. She also loves traveling and has worked with dolphins in Mexico, elephants in Thailand, & a variety of wild animals in South Africa.

Meet Our Care Coordinators

Kady Hanson

Kady Hanson

Hospice Care Coordinator

Kady was born in Pennsylvania and moved to Chesapeake when she was 5 years old. Her passion has always been animals and she was lucky enough to have parents that allowed her to have everything from horses, dogs, cats, birds, guinea pigs, rabbits and rats! She met her husband Eric when they were both seniors in high school and got married in 2012. Kady currently has four dogs of her own. Piper (Pit Bull mix), Sako, Barrett & Striker (all American Staffordshire Terriers). She also has a Ragdoll cat, Brody, who thinks he’s one of the dogs.

Kady is very active in the dog world and shows in AKC & UKC conformation shows, as well as various other dog sports. Kady is also a fabulous pet photographer and loves capturing peoples pet at their best. She’s worked with various shelters and rescues over the years and has photographed over 1,000 adoptable dogs to help them find great homes.

Mike Auger

Mike Auger

Aftercare Coordinator

Mike has recently moved to Hampton Roads and has found it very rewarding to begin petsitting for clients in their homes. Throughout his life he has had many pets and rescue animals. Mike finds it rewarding to know he has helped provide a new home for a pet and has given them a new opportunity in life. Mike is also a musician and has previously worked in furniture restoration for many years. 

Andrea Singer

Andrea Singer

Aftercare Coordinator

As a life long animal lover and welfare advocate, Andrea ditched her first career in store design to pursue a career in caring for pets. In 2004, she started a dog walking/pet sitting business in NYC. As one client lead to the next, business snowballed…with dogs who walked horribly on leash in busy Manhattan. The next logical career path lead her to becoming a dog trainer. She then sold her business in 2012 and moved to Los Angeles to work her training magic in the dog rescue community. There she lent a hand in training, fostering and rehoming many dogs, as well as assisting rescues who provided local resources to underprivileged pet owners with the means to keep them from surrendering their pets to city shelters.

Now almost 12 years later, being apart of the growing pet community has become such a blessing in Andrea’s life. Having moved to Virginia Beach this past January, Andrea sought another way to support pet parents by joining our team offering her warm heart and deep empathy for our clients. Andrea’s long term goal as a dog trainer is to open a ‘Pet Support Center’, providing pet parents with modern and ever-evolving methods for raising healthy and well behaved dogs and cats. Along for the wild ride are her fur babies: Kasmir a 19 year American Short-haired cat, Little Dude a 16 year old Chihuahua, Freddy a 3 year old scruffy Terrier Mix, and Flash a 2 year old Chiweenie.