Fees & Policies

APPOINTMENT

Professional Fees

We understand that finances should not be at the forefront of the decision-making process when considering saying goodbye to your beloved pet. However, we know that finances do play a role. In order to give you the most accurate estimation of our professional fees, please call us or email hrvethospice@gmail.com so that we may discuss your individual pet as our prices vary based on your location, your pet’s weight, and your family’s after-care choices.   

We are able to accept CareCredit Credit Cards (with the Mastercard or Visa logo) and Scratchpay as financing options. We are unable to accept original CareCredit financing cards.

Veterinary Hospice Fees

Initial Hospice Visit (up to 90 minutes): $275
Hospice Progress Exam (up to 60 minutes): $175

Additional Fees:
Same-day visits and pre-scheduled weekend visits: + $49
After-hours (7pm–7am), Same-day Weekend, and Emergency Visits: + $98 – $199 depending on timing and notice given

Additional Mileage Fees:
$49 (30-45 min from Virginia Beach)
$98 (45-60 min from Virginia Beach)

Telehealth Fees

Quality of Life Assessment (45 minutes): $125

Recheck Appointment (established patients, up to 60 minutes): $125

Medication Adjustment (established patients, up to 30 minutes): $75

Integrative Medicine Fees

Initial Rehab Consultation (up to 90 minutes): $225 (includes acupuncture treatment if appropriate)

Recheck Rehab Consultations (up to 60 minutes): $174 (includes acupuncture treatment if appropriate)

Additional Mileage Fees:
$49 (30-45 min from Virginia Beach)
$98 (45-60 min from Virginia Beach)

Additional Fees:
Same-day visits and pre-scheduled weekend visits: + $49
After-hours (7pm–7am), Same-day Weekend, and Emergency Visits: + $98 – $199 depending on timing and notice given

Euthanasia Fees

Final Veterinary Visit: $325 (includes house-call visit, sedation, euthanasia, memorial clay pay print and fur-clipping)

Additional Fees:
Same-day visits and pre-scheduled weekend visits: + $49
After-hours (7pm–7am), same-day weekend, and Emergency Visits: + $98 – $199 depending on timing and notice given

Additional Mileage Fees:
$49 (30-45 min from Virginia Beach)
$98 (45-60 min from Virginia Beach)
$148+ (60+ min from Virginia Beach)

Aftercare Fees

Individual Cremation (ashes returned to you):
0-35#: $235
36-80#: $290
81-130#: $335

Additional Mileage Fees:
> 30 minutes: + $24
> 60 minutes: + $49

Communal Cremation (no ashes returned):
0-35#: $105
36-80#: $165
81-130#: $235

Additional Mileage Fees:
> 30 minutes: + $24
> 60 minutes: + $49

Acupuncture Fees
Initial Acupuncture Consultation (up to 90 minutes): $175 (includes acupuncture treatment if appropriate)

Recheck Acupuncture Treatments (up to 60 minutes): $124

Service Policies

Payment Options

There are a few ways this can be accomplished ahead of your appointment time. First, check our professional fees above to determine what the total cost of your appointment will be. If you are unsure, feel free to give us a call or send an email anytime to confirm your total.

Check: If you would like to write a check (made payable to “HRVH”) and leave it with the consent form, our doctor can collect this packet when we arrive.

Credit Card (phone): Call us at 757-474-5968 at any time to process your information over the phone.

Credit Card (online): Visit our online marketplace here.

Cancellation Policy

If you must cancel your appointment with us, we ask that you please give us at least 2 hours notice. Because our doctors often travel up to 60 minutes for an appointment, if you cancel close to your appointment time, the doctor may already be on their way to your home. For both consultation and euthanasia appointments, there will be a $50 fee for a cancellation made within 1 hour of the appointment. This fee covers the transportation costs accrued by the doctor.

A short-notice cancellation also limits our ability to help another family that may have also needed help during your appointment time. Please understand that this fee system is necessary for Hampton Roads Veterinary Hospice to continue providing our excellent and reliable care. We kindly reserve the right to charge the $50 fee to any credit card on hold from the original appointment or a bill may be sent for collection at a later date. If the cancellation is due to the natural death of the pet during normal business hours, this fee will not be applied.

Religious Freedoms

The Hampton Roads Veterinary Hospice team would like all of our pet families to know that they are free to practice any and all ceremonies or rituals in our presence. Our doctors are open to your spiritual practices and welcome the opportunity to become involved. Please let us know if you have any specific requests that we can accommodate.

Presence of Other Pets

Our goal throughout each home appointment is to maintain a peaceful, calm, and comforting setting for the pet we are helping and their family. Anyone who wants to be present for these appointments is welcome, including other family pets.

Some pets may become upset or disruptive with a new person in their home, especially when the family is already very emotional and tensions are high. Sometimes it is less stressful for everyone if these pets are kept out of the room during the visit. For home euthanasia appointments, these pets can be brought in afterward to view the body and say goodbye to their friend – this is a very important part of the mourning process.

Our doctors will do their part to help keep the setting calm and will only ask for another pet to be excused if absolutely necessary.

Welcome to Hampton Roads Veterinary Hospice!

We provide end-of-life and aftercare options for your pet. During the toughest of times, we'll be there every step of the way.

Hours

(on call for emergencies after normal hours)

Mon - Fri: 8:00 am - 6:00 pm
Sat: 8:00 am - 6:00 pm
Sun: 8:00 am - 6:00 pm

Contact Us

Visit Us

(by appointment only)
4740 Baxter Rd. Ste 105
Virginia Beach, VA 23462
Click here for directions.

Have questions?

We're here to help. Please complete the form below and a member of our team will get back to you as quickly as possible. If this is an emergency situation, please call us at 757-474-5968.

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Complete our appointment request form right from your phone.