Celebrating 15 Years of Caring for Hampton Roads Families

Since 2011, thank you for trusting us with your family.

Our story
Are you in a crisis situation? If you feel you are in need of immediate crisis help, please call or text 988
Hampton Roads Veterinary Hospice

Pet Loss Grief Support in Hampton Roads

We understand how heartbreaking the loss of your faithful companion can be, and we would like to offer our support during this sad time. Through Caring Pathways, Hampton Roads Veterinary Hospice offers grief support to help you through this journey.

Your first 30-minute call is free. Support is available before or after your pet has passed.

Grief support provided through Caring Pathways. Hampton Roads Veterinary Hospice is a proud member of the Caring Pathways Family of Practices.

A dog resting its head on a cat
What is grief support?

All grief is important

The loss of a pet can have a huge impact on one's life. Pets are a part of our families and we have very special bonds with them.

When a pet passes away, it can be hard for others to understand our grief. This can cause our grief to become complicated and take much longer to work through. Grief support, offered to our families through Caring Pathways, gives you someone outside of your immediate circle to help you process what happened and what you are feeling.

"My job is to support you however you need it, as long as you need it." Mandi Browning, Grief Support Specialist, Caring Pathways

Is what I am feeling normal?

There are many feelings associated with the death of a pet. You may experience anger, denial, guilt, and great sadness. These are all normal feelings that our Grief Support Specialist can help you work through in a healthy way.

What is grief?

When a pet dies, it is normal to go through the same grief processes as when a human loved one dies. Grief is the reaction you have to the loss of your pet. This can be feelings of anger, sadness, guilt, and more.

What is mourning?

Mourning is the process by which an individual deals with the absence of their pet after his or her death. Many people feel that a ceremony or a memorial of some kind is needed for closure surrounding the death of their pet.

Meet our Grief Support Specialist

Mandi Browning

Bachelor's in Psychology · Master's in Thanatology · Former human hospice social worker

My name is Mandi Browning and I am pleased to serve the Caring Pathways team as the Grief Support Specialist. I have a bachelor's degree in psychology and a master's degree in thanatology (death, dying and bereavement).

I have taught death, dying and bereavement courses for school district staff and college students at Front Range Community College and have experience working in a human hospice as a social worker and volunteer coordinator. My heart is to help and guide you through this journey of grief.

More About Mandi

Part of the Caring Pathways family

Hampton Roads Veterinary Hospice is a proud member of the Caring Pathways Family of Practices. Mandi leads grief support for Caring Pathways and supports Hampton Roads Veterinary Hospice families directly, which is why you will hear her mention Caring Pathways in these videos.

Why I do this work

Grief is something we all go through

Everyone has to deal with death and grief. Although our society has made some improvements on being more open about death, I feel like the death of a pet is still a disenfranchised grief. Most people in our society barely talk about the death of a human, let alone a pet.

I believe that there is great need for grief support in this arena. When I joined Caring Pathways, we built this program from scratch. What started as phone calls has grown to include a grief support group, a Facebook group, and memorials.

Mandi's Story

When my cat Goku was diagnosed with terminal cancer, my world was shattered. He was 19 and it was difficult to remember life before him. Caring Pathways was recommended to us by our oncologist. They walked us through what we could do to keep him comfortable at home, and eventually helped him pass peacefully at home.

I had friends and family that were supportive and understood what a big part of my life Goku was. I also had some that could not fathom why I was so upset about "just a cat". Some people do not have the supportive circle to help them. I would like to be that for them.

I would like to help them feel normal when no one understands why they are still sad. I would like to help them heal the wound of grief into a scar of survival. I would like to let them tell their story and validate their emotions.

"After the most devastating moment of their life, it's knowing that there's still somebody there, that we still care, and that we're here as long as they need us."
How we can help

Support that fits what you need

Hampton Roads Veterinary Hospice offers the following grief support services through Caring Pathways, before or after your pet has passed.

To get started, contact our office at 720-287-2553 and our team will have our Grief Support Specialist get back to you within 48 hours.

Free

Initial 30-minute consultation

Your first call is free. It is a chance to share whatever you are feeling in that moment, and to make sure you are comfortable with Mandi.

Individuals, couples, families

One-on-one sessions

Longer paid sessions by phone or virtual face-to-face. Whoever needs the support is welcome to attend. Call 720-287-2553 for details.

Second Thursday of every month

Monthly virtual support group

A virtual grief support group hosted by Caring Pathways and open to Hampton Roads Veterinary Hospice clients, where you can connect with others who understand.

Open to anyone

Facebook grief support group

Anyone can join. The group is monitored so that people are offering real support and can safely open up. Join the group

Complimentary

Grief support workbooks

Every client receives a complimentary grief support workbook after an appointment with Hampton Roads Veterinary Hospice. Mandi can follow up by phone as you work through it.

Honoring your pet

Ceremony and memorial planning

Many people feel a ceremony or memorial is needed for closure. Mandi can help you plan one that honors your pet.

Looking for something else, such as articles, books, or videos? Part of Mandi's job is to help you find what you need.

What to expect

What does a phone call look like?

When you schedule a call with Mandi, that time is yours: a space to express whatever feelings you are going through.

Her job is to hold space for whatever you need, and to make sure you are completely comfortable with her and can trust her with your grief.

"We're going to have a conversation, and we're going to talk like old friends." Mandi Browning, Grief Support Specialist

How it works

  1. Request a callbackContact our office at 720-287-2553.
  2. Mandi gets back to youOur team will have our Grief Support Specialist get back to you within 48 hours.
  3. Have your first conversationYour initial 30-minute call is free, and there is nothing you need to prepare.

You can bring anything that is weighing on your heart

  • The illness your pet is going through
  • The moments leading up to their passing
  • The loss itself
  • The grief process, especially if you have never experienced grief this deeply
When to reach out

When can I request grief support?

You do not need to wait until you have said goodbye to your pet to reach out for support.

We understand the grief process begins the moment you find out that your pet has a terminal diagnosis. Our Grief Support Specialist can help you work through the anticipatory grief you may be experiencing at facing the death of your pet.

You can call us during any time of your pet's journey for information about our services. These services may include planning a ceremony, having someone help walk you through body care choices (burial vs. cremation), or simply having someone to talk to.

Support at every point along the way


  1. As your pet ages

    You may begin to grieve the things they can no longer do. Mandi can help you build a bucket list and be intentional about your time together.


  2. After a diagnosis

    A terminal or life-altering diagnosis brings a lot of change and anticipatory grief. There is a lot of work you can do together in that space.


  3. Facing the decision

    Sometimes you need a neutral person to talk out loud with about your thoughts and feelings on making the decision.


  4. After your pet passes

    You can always reach out after your pet has passed, for support with whatever you are feeling.


  5. Months later

    It does not need to be right away. If you need three, four or five months before you are ready to talk, that is okay.

"I'm just here anytime you need the support."

We are here for you

Need to talk?

To request a callback, please contact our office at 720-287-2553 and our team will have our Grief Support Specialist get back to you within 48 hours.

Your first 30-minute call is free. Grief support for Hampton Roads Veterinary Hospice families is provided through Caring Pathways, so this number reaches the Caring Pathways office. You can also email [email protected].

Find community

Connect with others who understand

When a pet passes away, it can be hard for others to understand our grief. These groups are a place to share with people who do.

Second Thursday of every month

Monthly Virtual Support Group

Our virtual grief support group, hosted by Caring Pathways and open to Hampton Roads Veterinary Hospice clients, meets on the second Thursday of every month. Contact our Grief Support Specialist for details on how to join.

Ask About the Group
Open to anyone

Facebook Grief Support Group

Anyone can join our Facebook Grief Support Group. The group is monitored so that members are offering real support and can safely open up about their feelings.

Join Our Facebook Group
Resources

Helpful Online Resources

In addition to the grief support offered through Caring Pathways, there are many online resources for help dealing with grief.

These websites contain information about the normal grief process, how to help others through their grief, and how to identify grief in fellow pets. Whichever form of support is right for you, please remember: you are not alone.

  • Online support

    The Association for Pet Loss & Bereavement Online Pet Loss Chat Rooms

    Visit Website
  • Hotlines

    Pet Loss Support Hotlines

    Visit Website
  • Guide

    The Argus Institute's Grief Guide

    Read the Guide
  • Children

    Children and Pet Loss

    Read the Guide
  • PDF

    The OSU College of Veterinary Medicine: "Coping with the Loss of a Companion Animal"

    Open PDF
  • PDF

    The OSU College of Veterinary Medicine: "Helping Children Cope"

    Open PDF
  • PDF

    The OSU College of Veterinary Medicine: "Additional Pets: Do They Grieve?"

    Open PDF
  • Reading list

    The OSU College of Veterinary Medicine's Recommended Reading List

    Visit Website
  • Reading list

    Amazon's Pet Loss Best Seller List

    Visit Website
For families

Resources for Children

Children grieve very differently than adults. For support and info on what to look for, please contact the Grief Support Specialist.

A young child kissing a golden retriever on the cheek
Article from Caring Pathways

Supporting Children through the Loss of a Pet

An article by Dr. Kellie Littrell.

Read the Article

Books to read together

  • When Dinosaurs Die: A Guide to Understanding DeathLaurie Krasny Brown and Marc Brown
    Ages 6-10
  • Tear Soup: A Recipe for Healing After LossPat Schwiebert and Chuck DeKlyen
    Ages 6-10
  • The Tenth Good Thing About BarneyJudith Viorst
    Ages 4-9
  • Charlotte's WebE.B. White
    Ages 6-10
  • Tuck EverlastingNatalie Babbitt
    Ages 9-13
  • Dog HeavenCynthia Rylant
    Ages 4-11
  • Cat HeavenCynthia Rylant
    Ages 4-11
  • The Day Tiger Rose Said GoodbyeJane Yolen
    Ages 6-9
  • I'll Always Love YouHans Wilhelm
    Ages 2-6
  • Jasper's DayMarjorie Blain Parker
    Ages 6-10
  • The Legend of the Rainbow BridgeWilliam N. Britton

Ages are a recommendation but may be used for other ages. For more support and resources for children, please contact the Grief Support Specialist at 720-287-2553.

Call Now Button